Terms of Service

1. Introduction

Welcome to BoardRecord. These Terms of Service ("Terms") govern your access to and use of the BoardRecord platform, website, and related services (collectively, the "Service") operated by BoardRecord ("we," "us," or "our").

By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, do not use the Service.

2. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement. If you are under 18, you must have parental or guardian consent to use the Service.

3. Account Registration

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information to keep it accurate.
• Keep your password secure and confidential. You are responsible for all activity that occurs under your account.
• Notify us immediately at support@boardrecord.com if you suspect any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information or that violate these Terms.

4. Description of Service

BoardRecord provides a project management and quality assurance platform for the construction and building industry. The Service includes, but is not limited to:

• Email-native project timelines that organize communications chronologically.
• Document ingestion, processing, and storage for project-related files.
• AI-powered search and retrieval-augmented generation (RAG) capabilities for intelligent document queries.
• Integration with third-party services such as email providers, Slack, and Microsoft Teams.
• Automated quality assurance and compliance tracking tools.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify you of material changes.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable local, state, national, or international law or regulation.
• Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable.
• Infringe upon the intellectual property rights, privacy rights, or other rights of any third party.
• Attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service.
• Interfere with or disrupt the integrity or performance of the Service or the data contained therein.
• Use the Service to transmit viruses, malware, or other malicious code.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• Use automated systems (bots, scrapers, crawlers) to access the Service without our prior written consent.
• Resell, sublicense, or distribute access to the Service without our authorization.

We reserve the right to investigate and take appropriate action against anyone who violates these restrictions, including removing content, suspending accounts, and reporting to law enforcement.

6. Your Content

You retain ownership of all content, data, documents, and materials you upload, submit, or transmit through the Service ("Your Content"). By using the Service, you grant us a limited, non-exclusive, worldwide license to use, process, store, and display Your Content solely for the purpose of providing and improving the Service.

You represent and warrant that:

• You own or have the necessary rights and permissions to upload and use Your Content with the Service.
• Your Content does not violate the rights of any third party, including intellectual property, privacy, or contractual rights.
• Your Content complies with all applicable laws and regulations.

We do not claim ownership of Your Content. Upon termination of your account, we will delete Your Content in accordance with our Privacy Policy.

7. Intellectual Property

The Service, including all software, designs, text, graphics, logos, icons, and other materials (excluding Your Content), is the property of BoardRecord and is protected by copyright, trademark, patent, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose in accordance with these Terms. This license does not include the right to:

• Modify or create derivative works based on the Service.
• Use the Service for any commercial purpose not expressly permitted.
• Remove, alter, or obscure any proprietary notices or labels on the Service.

8. Subscriptions and Payment

Certain features of the Service require a paid subscription. By subscribing to a paid plan, you agree to the following:

• Billing: Subscription fees are billed in advance on a recurring basis (monthly or annually) depending on the plan you select.
• Auto-Renewal: Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.
• Price Changes: We may change subscription prices with at least 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.
• Refunds: Subscription fees are generally non-refundable, except as required by applicable law or as otherwise stated in our refund policy.
• Free Trials: If you are on a free trial, you will not be charged until the trial period ends. You may cancel at any time during the trial to avoid charges.

9. Third-Party Integrations

The Service may integrate with or provide access to third-party services, including but not limited to email providers, Slack, Microsoft Teams, and cloud storage platforms. Your use of these third-party services is subject to their respective terms of service and privacy policies.

We are not responsible for the availability, accuracy, or content of third-party services. We do not endorse and are not liable for any damage or loss arising from your use of third-party services accessed through the Service.

10. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free.
• The results obtained from the Service will be accurate or reliable.
• The AI-powered features, including search results and generated content, will be free from errors, omissions, or inaccuracies.
• Any defects in the Service will be corrected.

You acknowledge that AI-generated outputs are provided for informational purposes and should not be relied upon as the sole basis for professional, legal, or safety-critical decisions.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall BoardRecord, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of (or inability to access or use) the Service.
• Any conduct or content of any third party on the Service.
• Any content obtained from the Service.
• Unauthorized access, use, or alteration of your transmissions or content.

Our total aggregate liability for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) one hundred dollars ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless BoardRecord and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any rights of any third party.
• Your Content or any data you submit, upload, or transmit through the Service.

13. Termination

You may terminate your account at any time by contacting us or through the account settings in the Service.

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:

• Violation of these Terms.
• Conduct that we determine is harmful to other users or the Service.
• Extended periods of inactivity.
• Non-payment of subscription fees.

Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification, and limitation of liability.

14. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

You agree to resolve any disputes on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration. Nothing in these Terms prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and notify you via email or through the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

16. General Provisions

• Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and BoardRecord regarding your use of the Service.
• Waiver: The failure of BoardRecord to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision.
• Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
• Force Majeure: We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, acts of government, or internet service disruptions.

17. Contact Us

If you have any questions about these Terms, please contact us at: